Visit my LinkedIn Page for the most up to date list of my professional experience!
EDUCATION
Master of Public Health May 2015
Boston University, Boston, MA Concentration in Maternal Child Health
Certification in Health & Disability Policy May 2014 University of Massachusetts Medical School/ Suffolk University
Bachelor of Fine Arts May 2007
University of Maine, Farmington, ME BFA in Creative Writing, Michael Wilson Scholarship Recipient
PROFESSIONAL EXPERIENCE
Association of Maternal & Child Health Programs (AMCHP)
Program Manager, Child, and Adolescent Health Team- May 2021- Present
Family Voices National
Project & Communications Coordinator- July 2020- May 2021
Colorado Department of Healthcare Policy and Financing (Colorado Medicaid)
Transportation Policy Specialist October 2018 – July, 2020
Financial Management Services Specialist July 2016 – October 2018
HCP Program Support, Colorado Department of Public Health and the Environment
September, 2015- 2016 (Temporary Employee)
August 2013 – Present
CCA is a nonprofit insurance company that provides care for MA residents eligible for both Medicaid and Medicare
• Strategizing and creating processes to streamline integrated care process for complex members, striving for cost savings without sacrificing quality of care
• Managing monthly member rosters for the state’s One Care program (proficient in Microsoft Excel)
• Data entry, financial reconciliation (using eClinicalWorks and Market Prominence)
• Organizing and co-facilitating quarterly learning collaborative sessions
Blogger, Speaker, Consultant, CurbCutsandCocktails.com April 2010 - Present
• Writing and managing blog and social media
• Providing tailored keynote, and workshop presentations on self empowerment and finding balance in having a disability and living life to the fullest
• Advocacy and reviews for travel and hospitality to increase access and quality for customers with health needs and disabilities
Program Manager, Face Forward Program | Next Step Fund October 2009 – February 2015
Next Step is a nonprofit organization that strives to shatter limitations and elevate inspiration of young adults living with life threatening illnesses.
• Planned and facilitated annual youth led retreat for youth with rare genetic and metabolic disorders
• Improved application process and recruitment process to increase conference attendance
• Conducted outreach and networking to increase awareness and partnership on a national level
National Program Manager, Got Transition? National Health Care Transition Center July 2010 – August 2013
Got Transition? Providing innovative strategies for health professionals and youth and families, to improve transition from pediatric to adult care
• Supported with planning and organizing regional learning collaborative events
• Created and reviewed tools to be used within clinical quality improvement efforts
• Co-hosted monthly transition themed radio show/podcast targeted towards youth and families (including script writing and webinar production)
• Managed Facebook and Twitter pages with frequent updates related to topics of transition or health policy- while exploring ways to further utilize social media for marketing purposes, and to connect with national partners.
Youth Coordinator, Healthy & Ready to Work National Resource Center July 2007 – April 2010
• Served as liaison to other state agencies and consumer leadership organizations.
• Provided technical assistance nationwide on topics of policy and transition
• Conducted interactive skill building workshop sessions (in person and virtual)
• Reviewed and created assessment tools to measure transition readiness for youth and families
• Planned and implemented statewide conferences, advisory meetings, and virtual networking sessions.
LEADERSHIP EXPERIENCE
Leadership in Neurodevelopmental Disabilities (LEND) Fellow September 2013 – May 2014
Eunice Kennedy Shriver Center, UMass Medical School/ Suffolk University
• Participated in extensive skill building and leadership training on topics of advocacy, healthcare access and disability policy
• Conducted research on the impact of safe, accessible housing on health outcomes
PUBLICATIONS
Samhita M. Ilango, Lydie A. Lebrun-Harris, Jessica R. Jones, Margaret A. McManus, Mallory Cyr, Marie Y. Mann, Sara Beth McLellan, Patience H. White, Associations Between Health Care Transition Preparation Among Youth in the US and Other Components of a Well-Functioning System of Services, Journal of Adolescent Health, 2021
Ilango, S. M., Lebrun-Harris, L. A., Jones, J. R., McManus, M. A., Cyr, M., Mann, M. Y., McLellan, S. B., & White, P. H. (2021). Associations Between Health Care Transition Preparation Among Youth in the US and Other Components of a Well-Functioning System of Services. Journal of Adolescent Health. https://doi.org/10.1016/j.jadohealth.2021.01.006
Nguyen T., Cyr M. (2018) Defining Successful Transition: Young Adult Perspective. In: Hergenroeder A., Wiemann C. (eds) Health Care Transition. Springer, Cham. https://doi.org/10.1007/978-3-319-72868-1_19
Cyr, Mallory. “Real Life Stories: What is a Medical Home?” AMCHP Pulse. AMCHP.org. December 2013. http://www.amchp.org/AboutAMCHP/Newsletters/Pulse/Archive/2013/NovDec2013/Pages/RealLifeStory.aspx
Bloeman, Brigitte. Dobler, Marina. Et al. A life for L.O.V.E.: Michael Jackson stories you should have heard before, tradition. August 8, 2013.
CERTIFICATIONS & AWARDS
2021 BUSPH/MCH Alumnae Award for Outstanding Service to Individuals and Families in the MCH Community.
Certification in Disability Policy, University of Massachusetts Medical School, LEND Fellow- 2014
EDUCATION
Master of Public Health May 2015
Boston University, Boston, MA Concentration in Maternal Child Health
Certification in Health & Disability Policy May 2014 University of Massachusetts Medical School/ Suffolk University
Bachelor of Fine Arts May 2007
University of Maine, Farmington, ME BFA in Creative Writing, Michael Wilson Scholarship Recipient
PROFESSIONAL EXPERIENCE
Association of Maternal & Child Health Programs (AMCHP)
Program Manager, Child, and Adolescent Health Team- May 2021- Present
- Supports AMCHP’s Children & Youth with Special Health Care Needs (CYSHCN) portfolio, including the State Public Health Autism Resource Center (SPHARC)
- Leads and facilitates the Autism Community of Learners
- Supports the needs of the CYSHCN workforce through the Leadership Institute for CYSHCN Directors and expansion of the National Standards for CYSHCN.
- Leads Stakeholders & Partners workgroup for the Public Health Emergency Preparedness Project
Family Voices National
Project & Communications Coordinator- July 2020- May 2021
- Developed PowerPoint presentations and other customizable materials on telehealth topics to disseminate to family-led organizations.
- Oversee the development of Family Voices’ social media strategy, processes, and priorities to increase engagement, with a reach of over 3,000 followers
- Collaborated with national partners to support with messaging and dissemination of materials relevant to families and CYSHCN.
- Supported with development, and revision of publications including the Washington Update and subject specific Eblasts using Constant Contact, with a reach of approximately 1200 recipients.
- Plan, facilitate and present national webinar on the topic of Youth Engagement and Youth Telehealth materials, with over 100 participants.
Colorado Department of Healthcare Policy and Financing (Colorado Medicaid)
Transportation Policy Specialist October 2018 – July, 2020
Financial Management Services Specialist July 2016 – October 2018
- Provided oversight of the implementation of legislation HB18-1321 urgent transportation benefit
- Coordinated with vendor, and clinical staff to arrange transport for medically complex members to receive out of state services
- Served as lead on expansion of statewide transportation broker expansion, including overseeing competitive procurement process and management of contracts exceeding $1.9M
- Created and disseminated provider and member communications to update on progress of implementation
- Coordinated and facilitated meetings with stakeholders to discuss concerns and questions regarding contracts and policy improvement
- Fielded and resolved complaints received from medical facilities, customers, and transportation providers
- Administered contract with broker that manages existing network of transportation providers, including tracking deliverables, and amending the contract’s scope of work as needed
- Managed $4.1M contracts for three financial management vendors and training and operations vendor including advising program policy for Colorado’s participant directed service delivery model
- Reviewed and edited state level training and marketing materials including written manuals, brochures and e-learning modules
HCP Program Support, Colorado Department of Public Health and the Environment
September, 2015- 2016 (Temporary Employee)
- Source, create and disseminate monthly HCP publication with program updates, and other content relevant to care coordinators and local public health staff, sent to a list of 165 recipients.
- Convened a planning group to discuss transition work for Children and Youth with Special Health Care Needs, resulting in deliverables and strategic direction to be achieved within the next 12-18 months.
- Develop tailored content and materials for quarterly webinars based on the learning needs of the audience, in collaboration with Colorado's University Center of Excellence in Developmental Disabilities (UCEDD), resulting in a full/”sold out” registration
- Implement an evaluation process and data collection protocol resulting in the mailing of over 600 surveys to assess program quality of HCP Care Coordination and Specialty Clinics
- Develop communications and messaging for local public heath agencies to be shared through different platforms, such as virtual meetings reaching 50 participants.
- Member of planning team statewide MCH Conference, as well as developing content and materials for HCP breakout session resulting in 60 registered participants
- Staff liaison to Children’s Disability Advisory Group (Medicaid) addressing issues affecting Children and Youth with Special Health Needs, and developing communications for community stakeholders around waiver simplification
August 2013 – Present
CCA is a nonprofit insurance company that provides care for MA residents eligible for both Medicaid and Medicare
• Strategizing and creating processes to streamline integrated care process for complex members, striving for cost savings without sacrificing quality of care
• Managing monthly member rosters for the state’s One Care program (proficient in Microsoft Excel)
• Data entry, financial reconciliation (using eClinicalWorks and Market Prominence)
• Organizing and co-facilitating quarterly learning collaborative sessions
Blogger, Speaker, Consultant, CurbCutsandCocktails.com April 2010 - Present
• Writing and managing blog and social media
• Providing tailored keynote, and workshop presentations on self empowerment and finding balance in having a disability and living life to the fullest
• Advocacy and reviews for travel and hospitality to increase access and quality for customers with health needs and disabilities
Program Manager, Face Forward Program | Next Step Fund October 2009 – February 2015
Next Step is a nonprofit organization that strives to shatter limitations and elevate inspiration of young adults living with life threatening illnesses.
• Planned and facilitated annual youth led retreat for youth with rare genetic and metabolic disorders
• Improved application process and recruitment process to increase conference attendance
• Conducted outreach and networking to increase awareness and partnership on a national level
National Program Manager, Got Transition? National Health Care Transition Center July 2010 – August 2013
Got Transition? Providing innovative strategies for health professionals and youth and families, to improve transition from pediatric to adult care
• Supported with planning and organizing regional learning collaborative events
• Created and reviewed tools to be used within clinical quality improvement efforts
• Co-hosted monthly transition themed radio show/podcast targeted towards youth and families (including script writing and webinar production)
• Managed Facebook and Twitter pages with frequent updates related to topics of transition or health policy- while exploring ways to further utilize social media for marketing purposes, and to connect with national partners.
Youth Coordinator, Healthy & Ready to Work National Resource Center July 2007 – April 2010
• Served as liaison to other state agencies and consumer leadership organizations.
• Provided technical assistance nationwide on topics of policy and transition
• Conducted interactive skill building workshop sessions (in person and virtual)
• Reviewed and created assessment tools to measure transition readiness for youth and families
• Planned and implemented statewide conferences, advisory meetings, and virtual networking sessions.
LEADERSHIP EXPERIENCE
Leadership in Neurodevelopmental Disabilities (LEND) Fellow September 2013 – May 2014
Eunice Kennedy Shriver Center, UMass Medical School/ Suffolk University
• Participated in extensive skill building and leadership training on topics of advocacy, healthcare access and disability policy
• Conducted research on the impact of safe, accessible housing on health outcomes
PUBLICATIONS
Samhita M. Ilango, Lydie A. Lebrun-Harris, Jessica R. Jones, Margaret A. McManus, Mallory Cyr, Marie Y. Mann, Sara Beth McLellan, Patience H. White, Associations Between Health Care Transition Preparation Among Youth in the US and Other Components of a Well-Functioning System of Services, Journal of Adolescent Health, 2021
Ilango, S. M., Lebrun-Harris, L. A., Jones, J. R., McManus, M. A., Cyr, M., Mann, M. Y., McLellan, S. B., & White, P. H. (2021). Associations Between Health Care Transition Preparation Among Youth in the US and Other Components of a Well-Functioning System of Services. Journal of Adolescent Health. https://doi.org/10.1016/j.jadohealth.2021.01.006
Nguyen T., Cyr M. (2018) Defining Successful Transition: Young Adult Perspective. In: Hergenroeder A., Wiemann C. (eds) Health Care Transition. Springer, Cham. https://doi.org/10.1007/978-3-319-72868-1_19
Cyr, Mallory. “Real Life Stories: What is a Medical Home?” AMCHP Pulse. AMCHP.org. December 2013. http://www.amchp.org/AboutAMCHP/Newsletters/Pulse/Archive/2013/NovDec2013/Pages/RealLifeStory.aspx
Bloeman, Brigitte. Dobler, Marina. Et al. A life for L.O.V.E.: Michael Jackson stories you should have heard before, tradition. August 8, 2013.
CERTIFICATIONS & AWARDS
2021 BUSPH/MCH Alumnae Award for Outstanding Service to Individuals and Families in the MCH Community.
Certification in Disability Policy, University of Massachusetts Medical School, LEND Fellow- 2014
